Receptionists receive and welcome visitors, patients, guests and clients, and respond to inquiries and requests.


Job Demand: Medium

Average weekly wage: $982

Where you could work:

Office based environments across most industry sectors

Receptionists do the following tasks:

  • Greeting and welcoming visitors, and directing them to the appropriate person
  • Arranging and recording details of appointments
  • Answering inquiries and providing information on the goods, services and activities of the organisation
  • Answering, connecting and transferring telephone calls
  • Receiving and resolving complaints from clients and the public
  • Receiving and distributing correspondence, facsimile messages and deliveries
  • Maintaining the reception area
  • Advising on and arranging reservations and accommodation
  • May perform other clerical tasks such as word processing, data entry, filing, mail despatch and photocopying